Octava. Specialist in HDMI video distribution          
      Guarantee
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Guarantee and Policy

 

 About Us:

Octava specializes in HD Video ,Audio Distribution solutions for residential ,commercial and education applications. Our application / solution centers in US and Europe work intimately with clients to provide innovative solutions for their most demanding video audio distribution needs.

All products are manufactured by licensed HDMI adopter organizations located in Taiwan and Shenzhen.

 

Satisfaction Policy:

Total satisfaction guaranteed. You may return within 30 days of receipt for refund  (cost of item minus shipping and handling)

 

Warranty

We warrant the equipment purchased to be free from defects in material and workmanship.

If Octava's equipment fails because of defects (1) year from the date of shipment, Octava will repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or modifications.

Items can be shipped back to our office for repair/replacement.

Shipping Policy:

 

We ship items the next day after the order is placed. Monday-Fridays. Items ordered on Saturday and Sunday will be shipped on the next Business Day. All shipments are shipped by UPS Ground or USPS Priority.

FEDEX and UPS can not deliver to a P.O. Box. Please provide a physical address for safe delivery.

If you would like to expedite the shipment ( overnight, 2nd day) please Email us your address and we will provide you the rate.

International Customers

International orders:
Price not include, custom duties and international shipping, VAT/GST (other Gov. Taxes)..
Please purchase from our approved local international distributors.

We highly recommend you order directly from our approved international distributors near your country for faster delivery and support.

For locations not covered by our international distributors:

*We can ship worldwide by USPS Global Express Mail ( EMS). Please Email us your shipping address and we will quote you the shipping cost.

Terms of Sale

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.

THESE TERMS AND CONDITIONS ("AGREEMENT") CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND OCTAVA CORPORATION OF GEORGIA d/b/a OCTAVA INC.("OCTAVA"). YOU ACCEPT THIS AGREEMENT BY CLICKING "I ACCEPT" DURING THE REGISTRATION PROCESS AND/OR CHECK OUT PROCESS. THIS AGREEMENT SHALL GOVERN YOUR PURCHASES OF PRODUCTS AND/OR SERVICES FROM OCTAVA EITHER THROUGH OCTAVA'S WEBSITE (THIS "SITE") OR BY YOUR SUBMISSION OF AN ORDER VIA PHONE, FACSIMILE,, MAIL OR OTHER MEANS, UNLESS YOU AND OCTAVA HAVE ENTERED INTO A SEPARATE WRITTEN AGREEMENT, IN WHICH CASE SUCH SEPARATE WRITTEN AGREEMENT WILL GOVERN.

1. IN NO EVENT SHALL OCTAVA'S LIABILITY FOR ANY CLAIM WHATSOEVER EXCEED THE COST OF THE PRODUCTS GIVING RISE TO THE CLAIM, WHETHER BASED IN CONTRACT, WARRANTY, INDEMNITY OR TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE. IN NO EVENT SHALL OCTAVA INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER INDIRECT DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUES, PROFITS OR OPPORTUNITIES), HOWEVER CAUSED, ON ANY THEORY OF LIABILITY, WHETHER OR NOT OCTAVA INC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

2. OCTAVA may revise and discontinue products or services at any time without notice to you. OCTAVA reserves the right to substitute the latest design or manufactured equivalent products where interchangeability does not materially affect form, fit or function. Parts used in repairing or servicing products may be new, equivalent to new or reconditioned.

Payments:
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We also accept standard credit card payments if you do not have a Paypal account.

RMA

If you need support, return, exchange please contact us at info@octavainc.com or call us.

We can provide support and arrange RMA form if necessary.

RMA Form

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You may contact us at info@Octavainc.com. We will promptly answer your requests.
   

 

Contact us by email at info@Octavainc.com

 

 

 
Octava Inc.
7078 Peachtree Industrial Blvd. Suite 300
Phone:770-825-0388
Norcross, Ga. 30071

Copyright ©2014  Octava Inc. All rights reserved.

No part of this web page shall be reproduced without permission.

All prices and specifications are subject to change without notice. All trademarks are the sole property of their respective companies.HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing L.L.C

All products are manufactured by licensed HDMI adopter organizations located in Taiwan and Shenzhen.